05/06/2026
Could Your Move Be Uninsured? 3 Things Every Customer Should Check
🚩 Red Flags to Watch For When Hiring a Man & Van or Removals Company
Not all removal companies carry the right insurance and if something goes wrong, customers can be left seriously out of pocket.
Before booking any man & van/removals service, it’s worth checking they have the correct insurance cover in place.
Key Insurance Covers They Should Have
✅ Goods in Transit Insurance
Protects customers’ belongings while being transported.
✅ Hire & Reward Insurance
Required for carrying goods commercially for payment. Standard van insurance is not enough.
✅ Public Liability Insurance
Helps cover accidental damage or injury caused during the move.
🚩 Common Red Flags
Avoids showing proof of insurance. Claims insurance documents can't be shared due to "sensitive business information" but refuses to provide any form of verification or proof of cover.
Says “fully insured” but can’t explain what cover they actually have
Only has standard social/domestic van insurance or vehicle insured in another persons name
Extremely cheap quotes that seem too good to be true(it usually is!)
No business address, paperwork, or terms
Cash-only with no invoices or receipts
No mention of liability if items are damaged
Moving people’s belongings comes with responsibility. Professional operators should have the right cover, clear communication, and proper business practices in place.
Always ask questions before handing over your possessions.
