13/03/2024
She Means Business: Meet the Females at Tsoka Dedicated to Your Satisfaction (Featuring Yemurai Charumbira)
This Women’s Month, we’re spotlighting the amazing women who keep Tsoka, a leading intercity logistics company in Zimbabwe, running smoothly. Today, we meet Yemurai Charumbira, a Customer Experience Agent who exemplifies hard work and dedication.
Tsoka: Yemurai, tell us about your role as a Customer Experience Agent.
Yemurai Charumbira: As a Customer Experience Agent, I’m the first point of contact for many of Tsoka’s clients. I answer their questions, address any concerns, and ensure they have a positive experience throughout the delivery process.
Tsoka: How would you describe the overall impact Tsoka has had on your professional development?
Yemurai Charumbira: My journey at Tsoka has been incredible! It’s opened my eyes to so many possibilities and has enabled me to be able to do more than I had anticipated and more than I thought I could.
Tsoka: In your experience what are some unique strengths that women bring to the logistics industry?
Yemurai Charumbira: Women have proven to be movers and shakers in the logistics industry such that many of them have even embraced leadership positions in this area. They continue to lead the way in this previously male dominated industry.
Tsoka: Is there a specific female who has inspired you in your career?
Yemurai Charumbira: Absolutely! Jacinda Ardern, the former Prime Minister of New Zealand, is a huge inspiration to me. She’s shown that women can achieve anything they set their minds to. Her leadership and strength are truly admirable.
Tsoka: What career advice would you give to young women?
Yemurai Charumbira: I would say, as a young woman, go for anything that excites you and enables you to have stability in life.
Tsoka: Yemurai, thank you for sharing your story!
Indeed, women can work towards success in their careers of choice. At Tsoka, we’re proud to empower women like Yemurai to achieve their full potential!
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Landline: +2638644290022
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