Travellers Aid Australia

23/06/2026

Short-term Melbourne luggage storage facility at Travellers Aid Lounge, inside Flinders Street Station.

Opening hours:
8:00am to 7:00pm
7 days a week

Phone:
(03) 9068 8187

Email:
[email protected]

22/06/2026

Travelling through Seymour Station? Let Travellers Aid make your journey smoother with our buggy connection assistance! Whether you're coming from the car park, taxi rank, local bus or connecting V/Line coach, our friendly team is here to help you get to and from the platforms with ease.

Operating from Monday to Friday from 8:30am to 6:30pm, book ahead (03) 5793 6210

You deserve to travel with confidence

19/06/2026

If you're travelling to Peter Mac, Royal Melbourne or Royal Women's by train, there's someone at Parkville Station who can help with the walk, the wheelchair or just making the day feel less overwhelming. Discover who they are and how they’re supporting visitors to Melbourne’s medical precinct.

17/06/2026

A simple journey isn’t always simple for everyone.
With more people returning to public transport, our teams are here every day offering support, understanding and connection.
Learn more about how we can support your journey at

05/06/2026

Travellers Aid was proud to provide access and inclusion services at the Women Deliver 2026 Conference. Read more here;

Travellers Aid was proud to provide access and inclusion services at the Women Deliver 2026 Conference.

03/06/2026

This winter, your donation will provide warm uniforms and protective gear for the dedicated people who make our services possible. Donate here: https://www.travellersaid.org.au/supporting-our-warmest-hearts/

Donations over $2 are tax deductible.

This winter, your donation will provide warm uniforms and protective gear for the dedicated people who make our services possible.

01/06/2026

From supporting first-time public transport users to preparing for our 110th anniversary, read the latest Travellers Voice to see what we've been up to.
https://www.travellersaid.org.au/travellers-voice-winter-edition-2026/

29/05/2026

From 1 June, public transport will be half price for everyone, every day until 1 January 2027. Half price travel is for everyone and automatically applies to all public transport statewide.

To access half priced travel, customers can tap on or purchase a ticket as usual.

For more information visit the Transport Victoria website: ww.transport.vic.gov.au/halfpricetravel

27/05/2026

Reconciliation requires all of us to do our part. At Travellers Aid we are proud to be contributing to reconciliation through our Reconciliation Action Plan.

25/05/2026

Free public transport in Victoria means more people on platforms, stops and services - many of whom may be unfamiliar with public transport. The crowds and noise can be overwhelming, so if you notice someone who looks unsure or distressed, consider checking to see if they are okay. And keep an eye out for the Hidden Disability Sunflower.