14/10/2026
What does it take to grow a local taxi business, and keep it moving as the industry changes?
Gavin Johnson joins David Hunter and Chris Thalha to share his journey, running taxi businesses in Inverness and Aberdeen. He talks openly about hard graft, lessons learnt and why teaching himself marketing, SEO and social media changed his business.
We explore the thinking behind Safe Cab and how local operators can stand out through passenger choice, reassurance and personal service.
With driverless technology changing the conversation, Gavin also makes the case for investing in driver training and proper door-to-door customer care.
Plus, driver wellbeing with Jodie , viral taxi videos, an EV running-cost discussion, car reviews and an unexpected story from Gavin!
💬 What makes you choose a local taxi company: price, safety or service? Let us know in the comments.
What does it take to grow a local taxi business—and keep it moving ...