Passenger Assist - Wheelchair Taxis with Assistance Peterborough

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β™Ώ Award-Winning Wheelchair & Assisted Transport | Elderly & Disabled Passengers | Hospitals β€’ Care Homes β€’ Airports β€’ Rehab β€’ Days Out | Door-to-Door Assistance | Peterborough & Cambridgeshire πŸ† UK StartUp Awards Winner 2026 πŸ“ž 01733 208208

A transport contract must fund the support passengers actually need.For children with SEND, that means suitable vehicles...
19/10/2026

A transport contract must fund the support passengers actually need.

For children with SEND, that means suitable vehicles, trained drivers and passenger assistants, consistent arrangements and clear communication between families, schools and operators.

The allegations in this report need establishing. But every commissioning process should test whether the proposed price can sustain the promised serviceβ€”and monitor delivery throughout.

Accessible travel starts at the front door. Safety, dignity and reliable access to education must remain central to how services are commissioned.

🟩 BRADFORD SCHOOL TRANSPORT ROW: GIRLINGTON PRIVATE HIRE SET TO LOSE 300 SCHOOL RUNS

Serious questions are now being raised about Bradford Council’s school transport tendering process following reports that Girlington Private Hire received a letter today (16 October 2026) notifying the company of the termination of its remaining school transport contracts.

The company reportedly held approximately 300 school runs, but concerns have emerged over contract pricing, alleged service failures and the reliability of transport for children, particularly those with special educational needs and disabilities (SEND).

🟒 WARNINGS OVER UNSUSTAINABLE PRICES:
PHTM has previously reported concerns raised by fellow local operators that Girlington Private Hire had submitted bids significantly below prevailing commercial rates when school transport contracts were awarded at the start of the academic year.

Those operators say they warned Bradford Council at the time that some of the prices quoted were too low to provide a safe, reliable and financially sustainable service.

Despite these reported warnings, contracts continued to be awarded.

🟒 WHY ARE THE CONTRACTS BEING TERMINATED?
Since the start of the school year, concerns have reportedly included:
β–ͺ️ Late collections and arrivals affecting school transport services.
β–ͺ️ Safeguarding concerns involving vulnerable children.
β–ͺ️ Inconsistent driver arrangements, particularly concerning for SEND children who rely on familiar drivers and established routines.
β–ͺ️ Approximately 20 school runs allegedly handed back after difficulties delivering the work at the agreed prices.
β–ͺ️ Further individual contracts reportedly terminated before the latest decision affecting the remaining school runs.

These allegations have not been independently verified, and Bradford Council has yet to confirm the precise grounds for the reported terminations.

🟒 LOCAL OPERATOR QUESTIONS COUNCIL DECISIONS:
One operator, speaking anonymously, questioned why contracts continued to be awarded despite reported warnings:

β€œThe council was made aware that the prices being offered were extremely low and that there were concerns about whether the work could be managed at those rates. Other operators raised concerns at the time, yet the contracts continued to be awarded.”
β€œNow all the runs are being terminated, drivers could be left facing the consequences of decisions they had no control over.”

🟒 DRIVERS, ESCORTS AND FAMILIES FACE UNCERTAINTY:
The reported termination could leave drivers and passenger escorts facing significant loss of income, while families need reassurance that safe, reliable and uninterrupted transport will be maintained.

🟒 COULD OTHER CONTRACTS BE AFFECTED?
Questions may also arise for NHS-related transport commissioners and other organisations reportedly using Girlington Private Hire.

Sources have alleged wider service-related issues, although these remain unverified and no connection with the reported school transport terminations has been established.

🟒 QUESTIONS BRADFORD COUNCIL MUST ANSWER:
β–ͺ️ Were warnings about exceptionally low tender prices properly investigated?
β–ͺ️ What checks established whether the company had sufficient drivers, escorts and resources to manage approximately 200 school runs?
β–ͺ️ Were returned routes and reported service concerns taken into account?
β–ͺ️ What were the specific reasons for terminating the remaining contracts?
β–ͺ️ How will affected children, drivers and escorts be supported?
Both Bradford Council and Girlington Private Hire should have the opportunity to respond to the reported concerns.

🟒 THE WIDER ISSUE:
The situation raises serious questions about whether Bradford Council’s procurement process placed too much emphasis on price and insufficient consideration on a provider’s ability to deliver safe, reliable and sustainable services.

If experienced local operators warned that the contracts could not be delivered at the prices quoted, were those concerns properly investigated?

For drivers, passenger escorts and families, the immediate concern is what happens next.

For Bradford Council, the wider question is whether its tendering and contract management decisions contributed to a situation that could have been avoided β€” and what lessons must now be learned.

β™Ώ Got a hospital appointment booked for November or December? Book the transport at the same time.Cold mornings, dark ev...
19/10/2026

β™Ώ Got a hospital appointment booked for November or December? Book the transport at the same time.

Cold mornings, dark evenings and trying to find suitable wheelchair transport at the last minute can turn an appointment into unnecessary stress.

Passenger Assist takes care of the journey.

βœ“ Stay in your wheelchair β€” tail-lift access
βœ“ Door-through-door assistance
βœ“ Hospital, treatment & rehabilitation journeys
βœ“ Wait & return available
βœ“ Peterborough, Cambridgeshire & longer-distance journeys

πŸ’™ Healthvisit now recommends Passenger Assist after receiving positive feedback from their own patients.

Already got your next hospital date? Don’t wait until the day before to sort the journey.

πŸ“ž 01733 208208

Pre-booked wheelchair-accessible & assisted transport.

β™Ώ YOUR JOURNEY. YOUR VOICE.An accessible journey starts at your front doorβ€”not just when you reach the hospital, school,...
18/10/2026

β™Ώ YOUR JOURNEY. YOUR VOICE.

An accessible journey starts at your front doorβ€”not just when you reach the hospital, school, workplace, station or airport.

Are you a disabled or older passenger, parent or carer? We want to hear what works wellβ€”and what needs to change.

Delays? Repeatedly explaining assistance needs? Unclear arrangements about who will meet you? Or excellent support that makes travelling easier?

Passenger Assist is gathering experiences to help shape better communication and coordination throughout assisted journeys. You don’t need to be our customer to contribute.

πŸ“§ Email [email protected] with the subject β€œJourney Research”, a brief account of your experience and whether you’d like to take part in future feedback.

Your experience could help make a difference. Please avoid sending names of other passengers or sensitive medical details.

Please share so more passengers and carers can have their say.

17/10/2026

When another local healthcare provider recommends Passenger Assist because of what their own patients have told them, it means a great deal. πŸ’™

Healthvisit have said:

β€œWe’ve had our own patients comment on this service, all very positive. We now recommend them to any patients with additional needs requiring transport.”

For us, this is exactly what Passenger Assist is about.

β™Ώ Wheelchair-accessible transport
πŸ’™ Patient, dignified assistance
πŸ₯ Hospital and healthcare appointments
🏑 Home, care home and family journeys
🚐 Longer-distance journeys available
🀝 Support for elderly, disabled and vulnerable passengers

We know that for many passengers, the journey itself can be one of the biggest worries.

Our job is to make it easier, safer and more reassuring β€” from the moment we arrive until the passenger reaches where they need to be.

A huge thank you to Healthvisit for recommending us and, most importantly, to every passenger and family who continues to trust Passenger Assist.

Need accessible or assisted transport?

πŸ“ž Call 01733 208208 to discuss your journey, accessibility requirements or request a quotation.

Passenger Assist Cambridgeshire Limited
Specialist pre-booked wheelchair-accessible and assisted private-hire transport across Peterborough, Cambridgeshire and beyond.

πŸ’™β™Ώ ACCESSIBLE TRANSPORT β€” YOUR EXPERIENCE MATTERS.Every journey matters. Every passenger deserves to be heard.Peterborou...
14/10/2026

πŸ’™β™Ώ ACCESSIBLE TRANSPORT β€” YOUR EXPERIENCE MATTERS.

Every journey matters. Every passenger deserves to be heard.

Peterborough City Council is preparing a public consultation on its proposed Taxi and Private Hire Licensing Policy.

At Passenger Assist Cambridgeshire, we welcome opportunities to strengthen passenger safety, accessibility and confidence in local transport.

For wheelchair users, elderly residents, disabled passengers and their families, transport is about much more than getting from A to B.

It’s about independence, dignity, inclusion and quality of life.

As the consultation approaches, we encourage our community to consider what matters most:

β™Ώ Availability of suitable wheelchair-accessible vehicles.

πŸ’™ Appropriate assistance, passenger care and driver awareness.

🚐 Safe boarding, wheelchair restraint systems and individual mobility requirements.

🏑 Accessible transport across Peterborough and surrounding rural communities.

πŸ₯ Reliable access to healthcare, family occasions and everyday activities.

Good transport policy should reflect the real experiences of the people who depend on it.

We look forward to the consultation and encourage passengers, families, carers and transport professionals to contribute constructively.

🀝 Working together, we can help shape a more accessible and inclusive transport future.

πŸ“’ Official council announcement:

Peterborough City Council – Taxi Licensing Consultation⁠ -

πŸ’™ Passenger Assist Cambridgeshire Limited
More than just a taxi ride.

Peterborough City Council

β™Ώ NOT JUST A TAXI. SOMEONE YOU CAN TRUST WITH SOMEONE YOU LOVE.When Mum, Dad or Nan needs transport, the right assistanc...
14/10/2026

β™Ώ NOT JUST A TAXI. SOMEONE YOU CAN TRUST WITH SOMEONE YOU LOVE.

When Mum, Dad or Nan needs transport, the right assistance makes all the difference. πŸ’™

🚐 Wheelchair-accessible minibuses with tail-lifts
πŸ₯ Hospitals & private clinics
πŸ–€ Funerals & wakes
🏑 Care home transfers & family visits
✈️ Airports & holidays
🌳 Days out & special occasions
🚐 Long-distance UK journeys

πŸŽ„ CHRISTMAS & NEW YEAR BOOKINGS OPEN!

Don’t let transport stop someone being there.

πŸ“ž BOOK NOW: 01733 208208

πŸ“ Peterborough β€’ Cambridgeshire β€’ The Fens β€’ UK-wide

πŸ’™ Passenger Assist β€” More than just a taxi ride.

πŸ” Please share. Another family may need us.

Licensed, pre-booked private hire β€’ Subject to availability and passenger requirements.

β€œCAN YOU STAY IN YOUR WHEELCHAIR DURING THE JOURNEY? WITH PASSENGER ASSIST, YES β€” SUBJECT TO SUITABILITY.”Does your love...
13/10/2026

β€œCAN YOU STAY IN YOUR WHEELCHAIR DURING THE JOURNEY? WITH PASSENGER ASSIST, YES β€” SUBJECT TO SUITABILITY.”

Does your loved one need to remain seated in their wheelchair throughout the journey?

At Passenger Assist, wheelchair-accessible transport isn’t an occasional service.

IT’S WHAT WE SPECIALISE IN.

🚐 Specialist tail-lift-equipped minibuses
β™Ώ Manual & powered wheelchairs accommodated*
πŸ’™ Patient, caring door-to-door assistance
πŸ”’ Secure wheelchair restraint systems
πŸ‘¨β€πŸ‘©β€πŸ‘§ Support for elderly, disabled and vulnerable passengers

πŸ₯ Hospital appointments & private clinics
πŸ–€ Funerals & wakes
🏑 Care home transfers
🚐 Long-distance UK journeys
🌳 Family visits & days out

Your loved one deserves transport designed around their needs β€” not a journey they have to struggle to fit into.

πŸ“ž 01733 208208

πŸ“ Peterborough β€’ Cambridgeshire β€’ The Fens β€’ UK-wide

πŸ’™ Passenger Assist β€” Specialist Accessible & Assisted Transport.

Licensed, pre-booked private hire. Subject to availability and wheelchair compatibility.

β€œCAN YOU STAY IN YOUR WHEELCHAIR DURING THE JOURNEY? WITH PASSENGER ASSIST, YES β€” SUBJECT TO SUITABILITY.”Does your love...
13/10/2026

β€œCAN YOU STAY IN YOUR WHEELCHAIR DURING THE JOURNEY? WITH PASSENGER ASSIST, YES β€” SUBJECT TO SUITABILITY.”

Does your loved one need to remain seated in their wheelchair throughout the journey?

At Passenger Assist, wheelchair-accessible transport isn’t an occasional service.

IT’S WHAT WE SPECIALISE IN.

🚐 Specialist tail-lift-equipped minibuses
β™Ώ Manual & powered wheelchairs accommodated*
πŸ’™ Patient, caring door-to-door assistance
πŸ”’ Secure wheelchair restraint systems
πŸ‘¨β€πŸ‘©β€πŸ‘§ Support for elderly, disabled and vulnerable passengers

πŸ₯ Hospital appointments & private clinics
πŸ–€ Funerals & wakes
🏑 Care home transfers
🚐 Long-distance UK journeys
🌳 Family visits & days out

Your loved one deserves transport designed around their needs β€” not a journey they have to struggle to fit into.

πŸ“ž 01733 208208

πŸ“ Peterborough β€’ Cambridgeshire β€’ The Fens β€’ UK-wide

πŸ’™ Passenger Assist β€” Specialist Accessible & Assisted Transport.

Licensed, pre-booked private hire. Subject to availability and wheelchair compatibility.

β™ΏπŸ’™ WHEN AN ORDINARY TAXI ISN’T SUITABLE, WHO DO YOU CALL?A funeral you cannot miss. A hospital appointment that matters....
10/10/2026

β™ΏπŸ’™ WHEN AN ORDINARY TAXI ISN’T SUITABLE, WHO DO YOU CALL?

A funeral you cannot miss. A hospital appointment that matters. A private medical consultation. A family occasion you’ve been looking forward to.

When you or someone you love needs wheelchair-accessible transport, the journey deserves proper planning, patience and care.

That’s where Passenger Assist comes in. πŸ’™

🚐 SPECIALIST WHEELCHAIR-ACCESSIBLE & ASSISTED TRANSPORT

πŸ–€ FUNERALS & WAKES β€” Dignified transport for wheelchair users and elderly relatives, with waiting and return journeys available by arrangement.

πŸ₯ HOSPITAL APPOINTMENTS β€” Pre-booked transport to Peterborough City Hospital, Addenbrooke’s, Royal Papworth and hospitals across the UK.

🩺 PRIVATE HOSPITALS & CLINICS β€” Transport for private consultations, specialist appointments, rehabilitation, physiotherapy and treatment visits.

🏑 CARE HOME TRANSFERS β€” Local and long-distance relocations, respite care, family visits and bringing loved ones home.

✈️ AIRPORT TRANSFERS β€” Wheelchair-accessible airport journeys with additional assistance available by arrangement.

🌊 DAYS OUT & HOLIDAYS β€” Seaside trips, family celebrations, weddings, restaurants, shopping and special occasions.

🚐 LONG-DISTANCE UK TRANSPORT β€” From Peterborough to Cambridge, London, Birmingham, Nottingham and destinations across the country.

πŸ’™ WHY CHOOSE PASSENGER ASSIST?

βœ… Specialist wheelchair-accessible minibuses with tail-lifts
βœ… Suitable manual and powered wheelchairs accommodated*
βœ… Licensed, DBS-checked professional drivers
βœ… Patient, caring door-to-door assistance
βœ… Planned waiting and return journeys
βœ… Family members can travel alongside, subject to capacity
βœ… Advance bookings for evenings, weekends and longer journeys
βœ… Professional accounts for care homes, clinics and case managers

We don’t just ask where you’re going. We take the time to understand what you need to get there comfortably.

⭐ 5-star Google-rated service, with 148 reviews at the time of our latest check.

πŸ“ PETERBOROUGH β€’ CAMBRIDGESHIRE β€’ THE FENS β€’ STAMFORD β€’ WISBECH β€’ MARCH β€’ HUNTINGDON β€’ WHITTLESEY β€’ DEEPINGS β€’ UK-WIDE

πŸŽ„ CHRISTMAS & NEW YEAR BOOKINGS ARE OPEN β€” including family gatherings, care home visits and festive occasions.

IMPORTANT JOURNEY COMING UP? GET YOUR TRANSPORT ARRANGED NOW.

πŸ“ž CALL 01733 208208
🌐 passengerassistcambs.co.uk⁠

πŸ’™ PASSENGER ASSIST β€” MORE THAN JUST A TAXI RIDE.

πŸ” PLEASE SHARE β€” someone may be searching for exactly this kind of transport.

Licensed, pre-booked private-hire transport. All journeys subject to availability and individual requirements. Wheelchair compatibility subject to dimensions, weight and securement suitability.

Address

Brightfield Business Hub, Bakewell Road, Orton Southgate
Peterborough
PE26XU

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