17/10/2026
βDONβT SEND ME A MUSLIM DRIVER.β
βI DONβT WANT A FOREIGN DRIVER.β
These are not made-up examples.
These are the kinds of requests our booking teams have received.
And unfortunately, this is something weβve been dealing with for far too long.
In 2026, itβs deeply disappointing that we still need to address this.
But we believe itβs time to speak openly about it.
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Our drivers come from different backgrounds, nationalities, cultures and religions.
They work long hours, support their families and help thousands of people get where they need to be.
Some were born and raised here. Others have made this country their home.
But every single one deserves the same basic respect.
We understand that passengers expect a professional, reliable and safe service.
And rightly so.
If youβve experienced poor service, inappropriate behaviour or have a genuine concern about a driver, we want to hear about it.
We will listen, investigate and take appropriate action.
But there is a very clear difference between raising a legitimate concern and refusing someone because of their race, nationality or religion.
Being Muslim does not make someone an unsafe driver.
Being foreign does not make someone less professional.
And having a different background does not make someone less deserving of respect.
Our booking teams should not have to listen to racial or religious abuse while doing their jobs.
Our drivers should not have to wonder whether a passenger will refuse to travel with them because of how they look or where they come from.
And no employee should feel that their company will overlook discrimination simply to secure another booking.
We are proud of the people who represent Nearby Taxis.
We value their professionalism, their commitment and the service they provide.
And we will always stand behind their right to work without discrimination.
We will not accommodate discriminatory requests, even if that means losing a booking.
This is not about creating controversy.
Itβs about standing up for the people who keep our company moving every day.
To our drivers and staff: we see your hard work, we value your contribution, and you have our support.
To our passengers: thank you to the overwhelming majority who treat our teams with kindness and respect.
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