11/10/2026
*A HUMBLE APPEAL TO THE PEOPLE OF GRENADA: SHOW OUR BUS OPERATORS SOME COMPASSION*
We ask our Bus Operators to be more courteous, more reliable, more punctual, and more service-driven. These are fair expectations. We all want a good public transport system.
But today, we make a humble appeal to look beyond the steering wheel and see the human being behind it.
Consider this:
A trip that should take 15 minutes now stretches to 1 1/2 hours one way in traffic. As passengers, we get agitated. We get frustrated. We complain.
Now imagine the Operator. He or she does that same 1 1/2 hour stretch, back and forth, all day long, for *12 to 14 hours a day, for 12 to 14 work days straight.*
What happens to that Operator's body? What happens to his mind? What happens to his patience, his concentration, his family life?
Many of our operators are up from 4am and 5am to start the day. They are still on the road at 7pm and 8pm. Not just Monday to Friday. Saturday and Sunday too on limited routes.
For most of us, a 40-hour week is the standard. We get evenings, weekends, time to rest and recover.
For many operators, there is no such break. And we still ask them to smile all day while carrying that burden.
*His and her mindset must be taken into consideration among other factors.*
This is not an excuse to avoid responsibility. Our operators know they must improve quality and professionalism. We are committed to that.
This is an appeal for understanding, fairness and compassion.
Before we judge, let us try to understand. Before we criticize, let us acknowledge the sacrifice. Before we ask for more, let us appreciate what is already being given.
Let us look at the whole picture. Not just the service we receive, but the human cost of providing it.
An operator who is rested, respected and appreciated will always give better, safer service to you.
Let us be kinder to each other on the road.