15/01/2024
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Restaurant Manager responsibilities include maintaining the restaurantโs revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
โข Coordinate daily Front of the House and Back of the House restaurant operations.
โข Deliver superior service and maximize customer satisfaction.
โข Respond efficiently and accurately to customer complaints.
โข Regularly review product quality and research new vendors
โข Organize and supervise shifts.
โข Appraise staff performance and provide feedback to improve productivity.
โข Estimate future needs for goods, kitchen utensils and cleaning products.
โข Ensure compliance with sanitation and safety regulations.
โข Manage restaurantโs good image and suggest ways to improve it.
โข Control operational costs and identify measures to cut waste.
โข Create detailed reports on weekly, monthly and annual revenues and expenses.
โข Promote the brand in the local community through word-of-mouth and restaurant events.
โข Recommend ways to reach a broader audience (e.g. discounts and social media ads)
โข Train new and current employees on proper customer service practices
โข Implement policies and protocols that will maintain future restaurant operations.
๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ ๐๐ง๐ ๐ฌ๐ค๐ข๐ฅ๐ฅ๐ฌ:
โข Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
โข Proven customer service experience as a manager
โข Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
โข Familiarity with restaurant management software, like OpenTable and Peach Works
โข Strong leadership, motivational and people skills
โข Acute financial management skills
โข BSc degree in Business Administration; hospitality management or culinary schooling is a plus.
Interested candidate can sent an email on: [email protected]
