05/08/2026
For the record..
We are not on time, every time.
Also, we have very low tolerance for arriving late to an appointment.
To explain,
I can’t remember when it became a huge deal to me to be on time for any given appointment. But for sure by the time I founded Hursh Transport LLC in 2014, it was one of my top priorities. 12 years in business and being on time is still our motto. Granted, there are times when circumstances completely out of our control, or our own big mistake, make it impossible to arrive on time. The key is to communicate!
The few times we can’t make our appointment, we let our client know ahead of the appointment time and they graciously work with us as they know this is not normal.
I am a bit too slow to commit most times, but once I commit, the world revolves around that commitment!
Business is hard, but not that complicated.
It seems that if you;
#1. Do what you say you will do
#2. Communicate honestly when you can’t do what you said
Then you are in the top few.
We are not perfect, but we sure try to be!
A few things that help us be on time almost every time.
1. Have realistic expectations.
2. Operate safely and carefully.
3. Have spare equipment ready for “emergencies”
4. Allow at least a little room for error. Quite often that enables us to be a little bit early and exceed expectations.
📸 Kenton
