11/13/2025
To our community,
We want to clarify that the driver involved in the recent incident was an independent contractor whom we require to follow our company rules. Although he provided services to our customers, he operated autonomously, with the expectation that he would represent our company responsibly and uphold our standards.
Our company does not support, condone, or tolerate his actions. What occurred does not reflect our values, policies, or expectations of conduct. We extend our sincere apology to Sidelines Sports Bar & Grill and to any members of the community affected or concerned by what they saw.
Immediate action was taken. This driver is no longer affiliated with our company and will not be allowed to return in any capacity.
As with larger and reputable organizations, individual misconduct should not overshadow the integrity of the entire team. We ask for understanding in recognizing that this isolated incident does not reflect who we are. For many years, we have maintained a strong record of dependable, professional service throughout the North Shore, built on trust, safety, and respect for our community.
This situation does not represent us, and we remain fully committed to providing safe, ethical, and responsible service to all of our customers.
Sincerely,
Witch City Taxi Management