05/30/2026
Rides are 24/7. Customer service hours are 8AM to 10PM. Between 10PM and 8AM, customers MUST call and leave a voicemail or a text for an immediate ride during night hours. Please include all details of your trip in a voicemail or text, such as pick up and drop off addresses.
This policy is in place to screen contact after 10PM because dispatch must sleep to be ready for rides for at night. Customer service questions can wait until day time hours.
Thank you for your attention to this matter.