12/01/2026
NIght Shift Coordinator
Min. Required Qualification
- Matric
- Basic admin skills
- Computer literate, (Microsoft packages)
- Logistic/control room background
- 4/5 years experience
Required Skills and Competencies
- Good verbal communication skills and basic report writing skills are essential
- Strong organizational skills and efficient time
- A sense of urgency (does things quickly and methodically), self-driven and resilient, work with minimal supervision and exercise independent judgement
- An analytical approach to problem solving and ability to pay high attention to details as well as handle complexity (multiple challenges simultaneously)
- Shows an open attitude towards change and willing to adapt to changing priorities
- Ability and willingness to learn new skills
- Availability to work during non-scheduled hours when necessary
- Ability to do standby on a roster basis is essential
Main Job Task and Responsibilities
- Answer calls and respond to emails
- Handle customer inquiries both telephonically and by email
- Research required information
- Manage and resolve customer complaints
- Identifying and escalate priority issues
- Follow up customers queries
- Document all call information according to standard to operating procedures
- Filing and basic administration
- Manage/monitor drivers throughout the evening
- Monitoring/tracking of company vehicles and tracking devices
- Daily reporting of occurrences
- Reporting irregular activities
- Communicate effectively with drivers & customers
- Reside in cape Town
- Night Shift only
Job Type: Full-time
Salary: R8 500,00 per month
Application Question(s):
Are you able to work Night Shift and Rotational shifts?
Education:
Certificate (Required)
Experience:
Logistical: 4 years
License/Certification:
Pdp (Preferred)
Please send email to [email protected]
